Broken Rubber Tracks? Don’t Panic! Learn What to Do Next.

Routinely inspecting your rubber tracks and undercarriage parts make track failure a fairly uncommon event. But it is still a possibility. And according to Murphy’s Law, the failure will likely occur right when you need your equipment up and running most – in the middle of a job with a tight deadline

But not to panic. We’re just a phone call away and have the resources you need to help you minimize your downtime.

Contact Dominion Equipment Parts at 800-365-7260

Discover Broken Tracks? Here Are The Next Steps

When a failure occurs, do not attempt to move the machine further. Trying to move a machine with a broken track can damage or cause further damage to the undercarriage.

If any of the undercarriage parts are too worn, are seized up, or are leaking, you will want to replace them along with the affected track. Luckily Dominion Equipment Parts also carries a full line of replacement undercarriage parts. You’ll also need to inspect the other track to see if it or other undercarriage parts need replacement. 

Then reach out to Dominion Equipment Parts with your make and model number, and we’ll get your track ready for immediate pickup or ship it to you. We have the largest inventory of replacement tracks on the continent and our nationwide network of strategically located warehouses can ensure overnight delivery to almost anywhere you’re working.

Still Under Warranty?

If the track was one of ours, let us help you determine if it was still under warranty. 

Dominion Rubber Tracks for Excavators and Mini-Excavators carry a one-year limited non-prorated warranty against manufacturer’s defects from the date of invoice. Tracks for Skid Loaders and Dump Carriers carry a six-month limited non-prorated warranty against manufacturing defects. 

Note that the warranty does not cover misuse or abuse, use in rock or stone that is larger than gravel found in most residential driveways, nor use in demolition applications of any type.

For tracks under warranty, you’ll just need to provide detailed pictures of the track failure. The photos do need to be clear, but the file size doesn’t need to be all that large. So, set your digital camera on its lowest setting. 

Take pictures of the complete track, the failure itself, and the size and the serial number as well. These numbers are marked on the inside of the track. Then attach the photos or embed them in the text of an email to Dominion Equipment Parts at warranty@dominionrubbertracks.com.

Under warranty or not, in most cases, we’ll have your tracks on the way to you that day.

Routine inspection, preventive maintenance, and operating your tracked equipment according to the manufacturer’s recommendations for the make and model of your machine go a long way to ensuring you never face such an emergency.

Fast, Reliable, Affordable Rubber Tracks You Can Count On 

Whether you’re ordering tracks and parts for a routine, scheduled maintenance event, or having a crisis in the field, you can count on us. 

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Our nationwide network of dealers, years of experience, and the sheer volume of tracks we keep in ready supply are your guarantee that you can depend on us for OEM-quality or better tracks at aftermarket prices, fast. Dominion Equipment Parts has a “track record” of reliability, warranty, responsiveness, and ease of doing business.

Learn More About the Rubber Tracks We Offer